Rental Terms and Conditions

RENTAL TERMS & CONDITIONS

Effective Date: [Insert Date]
Welcome to The Wander Wardrobe (the “Company”, “we”, “our”, or “us”). These Rental Terms & Conditions (“Terms”) govern your use of our designer rental services. By placing a rental order, you agree to be bound by these Terms.

1. Rental Period

The standard rental period is [4/8/30] days, starting from the delivery date.
Late returns will be charged at R200 per day, up to a maximum of [10] days.

2. Returns

Return shipping is included. A prepaid return bag will be provided.
Items must be posted on or before the return date using the specified courier or drop-off instructions.

3. Cleaning & Care

All items are professionally cleaned before and after rentals.
Normal wear is covered, but you will be liable for:
- Major damage
- Permanent stains
- Alterations

4. Damage Protection

A basic wear-and-tear policy is included.
Optional Damage Waiver can be purchased at checkout for additional protection.

5. Security & Payment

A credit card pre-authorization of up to R800 may be placed on your card.
By renting, you authorize us to charge your card for:
- Late returns
- Lost or unreturned items
- Irreparable damage

6. Non-Return or Theft

If the item is not returned within [14] days of your due date, we will consider the item non-returned and:
- Charge your card for the full retail value of the item, plus admin fees.
- Take further action, including legal recourse if necessary.

7. Identity Verification

For high-value items, we may require:
- A valid government-issued ID
- Proof of address
- A selfie holding the ID

8. Your Responsibilities

You agree to:

Treat the clothing with care.
Not allow anyone else to wear the item.
Not attempt to clean or alter the item yourself.

9. Cancellations & Refunds

Orders can be cancelled for a full refund up to 72 hours before dispatch.
No refunds once the item has been shipped.

10. Contact

If you have any issues, reach us at:
help@wanderwardrobe.co.za

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